This Privacy Policy was last updated on July 2, 2024 and applies to citizens and permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we have collected about you via https://helveticaoptimum.ch. We recommend that you read this document carefully. During our processing, we comply with the legal requirements. This means, among other things:
- We clearly state the purposes for which we process personal data. This is done through this privacy policy.
- We aim to limit our collection of personal data to only that personal data which is required for legitimate reasons.
- We will first obtain your explicit consent if this is necessary in order to process your personal data.
- We take appropriate security measures to protect your personal data and require the same from parties who process personal data on our behalf.
- We respect your right to access, correct or delete your personal data.
If you have any questions or would like to know what personal data we have about you, please contact us.
1. purpose, data and retention period
We may collect or receive personal data for a number of purposes in connection with our business, including the following: (click to enlarge)1.1 Contact - by telephone, post, e-mail and/or web formats
1.1 Contact - by telephone, post, e-mail and/or web formats
We use the following data for this purpose:
- A first and last name
- A home or other physical address, including street name and city/town name
- An e-mail address
- A telephone number
- Geolocation data
- Date of birth
- Gender
- Information on health insurance
The basis on which we can process this data is:
Preservation period
We determine the retention period according to defined objective criteria: Data is deleted after the end of the business relationship.
1.2 To support services or products that a customer wishes to purchase or has purchased
1.2 To support services or products that a customer wishes to purchase or has purchased
We use the following data for this purpose:
- A first and last name
- A home or other physical address, including street name and city/town name
- An e-mail address
- A telephone number
- Date of birth
The basis on which we can process this data is:
After consent has been granted.
Preservation period
We store this data until the end of the service.
1.3 Compiling and analyzing statistics to improve the website.
1.3 Compiling and analyzing statistics to improve the website.
We use the following data for this purpose:
- A first and last name
- A home or other physical address, including street name and city/town name
- An e-mail address
- A telephone number
- Date of birth
- Marital status
The basis on which we can process this data is:
After consent has been granted.
Preservation period
We store this data until the end of the service.
2. disclosure to other parties
We only pass this data on to processors for the following purposes:
Processors
Name: respective insurance companies
Country: Switzerland
Purpose: Conclusion of contracts and preparation of offers
3. cookies
Our website uses cookies. For more information about cookies, please see our cookie policy.
4. disclosure practices
We disclose personal data if we are required to do so by law or court order, e.g. at the request of a law enforcement agency, to the extent permitted by law, to provide information, or for an investigation into a matter relating to public safety.
If our Site or our business is acquired or sold in a merger or acquisition, your information may be disclosed to our advisors and prospective purchasers and transferred to the new owners.
We have a data processing agreement with Google.
5. safety
We are committed to the security of personal data. We take appropriate security measures to limit misuse of and unauthorized access to personal data. This ensures that only necessary persons have access to your data, that this access is protected and that our security measures are regularly reviewed.
6. third-party websites
This privacy policy does not apply to third-party websites that are connected to our website via links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy policies of these websites before using them.
7. additions to this privacy policy
We reserve the right to make changes to this privacy policy. It is recommended that you read this privacy policy regularly to keep yourself informed of any changes. In addition, we will inform you wherever possible.
8. access and processing of your data
If you have any questions or would like to know what personal data we have about you, please contact us. You can contact us using the information below. You have the following rights:
- You have the right to know why your personal data is used, what happens to it and how long it is stored.
- Right of access: You have the right to view your personal data known to us.
- Right to rectification: You have the right to have your personal data amended, corrected, deleted or blocked at any time.
- If you have given us your consent to process your data, you have the right to withdraw this consent and have your personal data deleted.
- Right to transfer your data: You have the right to request all your personal data from one controller and transfer it in its entirety to another controller.
- Right to object: You can object to the processing of your data. We will comply with this unless there are legitimate grounds for the processing.
Please make sure that you always clearly state who you are so that we can be sure not to edit or delete the data of the wrong person.
9. submit a complaint
If you are not satisfied with the way in which we (your complaint) handle the processing of your personal data, you have the right to lodge a complaint with the Data Protection Authority.
10. contact details
HELVETICA OPTIMUM
Seestrasse 353
8038 Zurich
Switzerland
Website: https: //helveticaoptimum.ch
E-Mail: digital@ex.comhelveticaoptimum.ch
Telephone number: +41 44 44 22 200
11. data request
For the most frequently asked questions, we also offer the option of using our data request form